Frequently Asked Questions

Transformation coaching is a process in which a coach helps individuals identify obstacles and hinderances  in order to achieve walking in the fullness of their purpose. The coach works with the client to find answers and provides support and guidance throughout the process.

  Transformation Coaching with Shaneika offers:

• Greater clarity and direction grounded in faith
• Renewed confidence to move forward with purpose
• Personalized guidance that supports growth and accountability
• Practical tools for emotional, spiritual, and mindset development

This coaching experience is designed to help you move with intention, healing, and purpose—one aligned step at a time.

Session Cancellation & Refund Policy

Yes, you may cancel your session and receive a 97% refund if your request is submitted at least 48 hours prior to your scheduled session time.

To request a cancellation, please email transformingcoachshaneika@gmail.com with the following details:

• Your full name
   
• Order number
   
• Date and time of your scheduled session

Once your identity and purchase are verified, and the cancellation request is confirmed to be submitted at least 48 hours in advance to your first (1st) coaching session, we will process your refund.

Please note:

• 3% of each session fee is non-refundable due to processing fees.
   
• No refunds will be issued if we are unable to verify your identity and order details, or if your request is submitted less than 48 hours before your scheduled session.
• There are no refunds for rescheduled coaching sessions.
   
• Requests that do not follow the outlined cancellation steps will not be eligible for a refund

Rescheduled Sessions Policy

Clients may reschedule their coaching session up to two (2) times within a 30-day period, based on the next available openings. This policy helps ensure order, stewardship, and respect for the time set aside for each session.

Please note:
If a client exceeds two missed or rescheduled sessions, additional rescheduling will not be permitted. At that point, a new coaching session must be booked to continue receiving services.

All coaching sessions are non-refundable, including missed or rescheduled appointments, as each session represents time prayerfully reserved and prepared in advance.

Late Arrival Policy

If you arrive 15 minutes or more late to your scheduled session, it will be considered a missed appointment and automatically canceled.

You are welcome to email us at transformingcoachshaneika@gmail.com to request a reschedule based on our next available time slot.

Please note:
There are no refunds issued for missed or late sessions.

Thank you for honoring both your time and ours.

At this time, all coaching calls are initiated by the coach only.

Please note:

• Unscheduled or unsolicited incoming calls will not be answered or returned.
• For all questions or concerns, current and prospective clients are welcome to email us at transformingcoachshaneika@gmail.com, and we’ll respond as soon as possible with care and clarity.

Thank you for your understanding and cooperation!